Privacy Policy for Laurentian Ledger
Laurentian Ledger is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information obtained through our online platform and in the course of providing our logistics and distribution services, including newspaper delivery, magazine distribution, commercial flyer drops, targeted local advertising inserts, subscription management, last-mile delivery, and customized route optimization.
1. Information We Collect
We may collect various types of information, including personal data, to operate our services effectively and provide you with the best possible experience.
- Information You Provide Directly: This includes information you submit when you register for an account, subscribe to our services, fill out forms, or communicate with us. This may include your name, company name, address, email address, phone number, and payment information.
- Service Usage Information: When you use our site, we may automatically collect information about your access and use, such as your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits. This helps us understand how our services are used and how we can improve them.
- Geolocation Information: For services like last-mile delivery and route optimization, we may collect precise or approximate location information from devices you use, with your consent where required, to ensure efficient service delivery.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Managing Services: To deliver newspapers, magazines, flyers, and other print media, manage subscriptions, optimize delivery routes, and fulfill contracts for our logistics and distribution services.
- Communication: To communicate with you about your account, service updates, promotional offers, and to respond to your inquiries.
- Improvement of Services: To understand and analyze how our site and services are used, conduct research, and develop new features or improve existing ones.
- Marketing and Advertising: To provide targeted local advertising inserts and inform you about our services that may be of interest to you, in compliance with applicable laws.
- Legal and Security Purposes: To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, or safety of Laurentian Ledger, our users, or others.
3. Disclosure of Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business and providing services (e.g., payment processing, IT support, analytics, delivery personnel subcontractors), under strict confidentiality agreements.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with other third parties when you give us explicit consent to do so.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We regularly review our security procedures to consider new technologies and methods. Despite our efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
5. Your Data Protection Rights
Depending on your location and applicable privacy laws (such as GDPR for individuals in the European Economic Area, or similar Canadian privacy laws), you may have the following rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to Erasure (Right to Be Forgotten): You may request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You may request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data in certain situations.
- Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable data protection laws.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When it is no longer necessary to retain your data, we will securely delete or anonymize it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. Your continued use of our site or services after any changes indicates your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Laurentian Ledger
789 Rue Sainte-Catherine Ouest, Suite 305,
Montreal, Quebec, H3B 1B8
Canada